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Standard Support
Our standard support package is included with SAS Marketing Software.
• FREE Q&A email support
• Office hours Mon to Fri from 09:00 to 17:00
Additional Support Options
Extended support services can be tailored to suit your specific needs or requirements.
Prices are obtained upon application.
Additional support services available include;
• Extended telephone support package.
• Remote Online Assistance support (internet required)
• Remote Online Access backup services
• Remote Online training
• Hardware extended guarantee & replacement
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Backup / Self support measures
Making regular backups of your software and database should rank as one of the most important task you should do.
Performing regular backups will protect you against some of the worst problems you are ever likely to encounter.
• Computer theft
• Computer failure
• Fire damage
• Hard drive failure or corruption
• Database corruption
• Flood damage
• Backups should be made regularly and removed from your business premises.
• Compact Disks (CDs)
• DVD disks
• Pen mass storage devices
• Portable hard disk storage
• Online / Internet backup services
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